PROGRAM MANAGER – PUBLIC TRANSIT

JOB ANNOUNCEMENT
PROGRAM MANAGER – PUBLIC TRANSIT
Final Filing Date: 4:00 P.M. – Friday, January 24, 2020
 
SUMMARY OF RESPONSIBILITIES
Under administrative direction, the Program Manager – Public Transit is responsible for the day-to-day development and implementation of the transit-related activities for the Napa Valley Transportation Authority (NVTA); overall responsibility of long and short range service planning, overseeing and monitoring the contracted transit service provider; regulatory compliance, customer service, oversees studies, prepares analyses, and performs other related duties. The successful candidate must be able to multi-task, meet deadlines and work independently and as part of a team.
 
Salary Range: $113,032-$135,852, annually, depending on experience
 
FLSA Exempt: Exempt
 
Benefits: CalPERS Retirement 2% @ 60 for current members of CalPERS from another agency (or reciprocal agency) or 2% @ 62 for new members. Individual employee participation is mandatory. NVTA does not participate in Social Security.
457 Deferred Compensation Plan (Employer contributes up to a $1000 annual match)
Employer Paid CalPERS Health
Employer Paid Dental and Life insurance
Employer Paid Employee Assistance Program
Twelve to twenty-six (12-26) days of vacation annually based on years of service
Twelve (12) sick days earned per year with unlimited accrual
Eighty (80) hours of management leave per year
Eight (8) paid holidays per year
Forty-eight (48) hours of personal leave per year
 
ESSENTIAL FUNCTIONS
Duties may include, but are not limited to, the following:
1. Manages the day-to-day operations of the contracted transit services including the countywide fixed route, American with Disabilities (ADA) complementary paratransit services, and local shuttle transit systems within the Napa Valley.
2. Oversees transit intelligent transportation systems, including computer aided dispatch/automatic vehicle locater, automated passenger counters, planning software and operations software, fare boxes and camera systems including problem solving and reporting.
3. Oversees and participates in short range service planning, including monitoring rider and service trends. Develops strategic plans, goals and objectives related to the delivery of transit services in the Napa Valley; performs research and analysis leading to the development of new and improved transit systems, with consideration of routing patterns, rate structures, travel patterns, cost-benefit analyses, financial needs, funding sources, and related issues; monitors and evaluates the effectiveness of transit programs and, as necessary, makes recommendations and modifications to achieve desired outcomes.
4. Prepares analysis and reports on various performance measures to policy boards. Makes long and short term service recommendations and capital improvements.
5. Oversees the day to day management of Service Provider contractor.
6. Responsible for development of transit schedules, routes, and bus stop inventory.
7. Ensures contractor equipment and services meet federal, state and local statutory and regulatory compliance; establish performance standards and monitor performance, and facilitate regular contractor meetings to review and resolve issues; works with other government agencies to insure that transportation plans are integrated with planning for the overall development of an area.
8. Reviews and implements transit-related procedures and methods as needed; develops and implements new policies and procedures, internal controls, and various systems to improve operational efficiency and effectiveness, and ensure organizational compliance with applicable policies, procedures, laws, and regulations.
9. Plans and oversees the development of special transit programs such as Taxi scrip program, Mileage Reimbursement Program, Shared Vehicle Program.
10. Responds to the day-to-day operational issues that arise among transit users, NVTA member agencies, and contract operators.
11. Develops, oversees, and adheres to transit budget, including review and approve the monthly transit invoice, as well as, any accompanying reports submitted by the vendor(s).
12. Assists with the development and administration of a comprehensive marketing and public information program integrating fixed route, paratransit, and local shuttle services.
13. Prepares transit-related information for the education of policy makers, staff and general public; interprets and explains transit service objectives, policies and procedures to community organizations, governmental agencies, staff, and the public.
14. Represents the NVTA and its member agencies on various matters and issues as assigned; serves as a liaison to various county and city staff as well as state and federal agencies; represents the NVTA Board and Executive Director at federal, state, regional (e.g., MTC, ABAG, or BAAQMD), and local meetings and functions as assigned.
15. Identifies personnel and other resources needed to meet organizational objectives; obtains and allocates resources as needed to meet operational and program objectives.
16. Reviews and analyzes proposed legislation and advises on potential impact to assigned functions.
17. Prepares and presents transit-related agenda reports, analyses and recommendations to the Executive Director and Board of Directors; researches issues as requested.
18. Performs related duties as assigned.
 
QUALIFICATIONS GUIDELINES
To qualify for this position, an individual must possess a combination of experience, education, and/or training that would likely produce the knowledge and abilities required to perform the work. A desirable combination of qualifications is described as follows:
Education: Equivalent to a bachelor’s degree from an accredited four year college or university with major coursework in transportation planning, urban planning, public administration, or a closely related field. Possession of a master’s degree is desirable.
Experience: Six years of increasingly responsible professional experience in transit/transportation planning or related transportation work. Experience working with a policy board is required. One year supervisory experience is desirable.
 
REQUIRED KNOWLEDGE AND ABILITIES
Knowledge of:
 Principles and practices of transit/transportation planning, analysis, and traffic modeling theory.
 Principles, operations and methods of public administration, including administrative planning, financial and budgetary analysis, budget preparation and control, problem analysis, and program evaluation.
 Industry trends particularly as it relates to technologies and advancements relating to deployment of public transportation
 Familiarity with public agency operations and boards with understanding of intergovernmental relations and techniques for collaborating successfully with elected officials and individuals from other agencies and groups.
 Federal, state, and local funding eligibility. Familiarity with federal, state, and local statutes and regulations as they relate to transit operations and compliance. Specific knowledge of Americans with Disability Act and Federal Transit Administration 3rd Party Contracting Requirements and general knowledge of federal and state procurement requirements. Familiarity with legislative developments affecting transit/transportation programs and funding sources at the federal, state, regional, and local levels.
 Current trends and methods in transit/transportation planning including forecasting, data collection and analysis.
 Principles and methods of program and contract administration, monitoring and evaluation.
 Principles and practices of effective supervision and basic personnel management.
 Research, analytical and statistical methods applicable to transit/transportation planning.
 Internal controls appropriate for a public agency setting.
 Documentation management.
 Transportation funding processes and procedures.
 General office procedures and administration; contracts administration and procurement.
 Development of policy recommendations for consideration by decision makers.
 
Ability to:
 Plan, organize and manage a comprehensive transit program and related planning projects.
 Perform complex transit planning and analysis duties.
 Administer and negotiate contracts; evaluate effectiveness of contract services provided.
 Analyze and prepare budgets and funding proposals.
 Organize and prioritize work assignments;
 Develop, implement and revise administrative services, policies and procedures.
 Make presentations before commissions, City Councils, Board of Supervisors, and other public and private groups as needed.
 Analyze situations accurately and take effective action.
 Prepare clear and concise correspondence and technical reports; collect, organize and maintain records.
 Communicate effectively both orally and in writing.
 Read, interpret and apply complex technical material.
 Establish and maintain cooperative working relationships with staff, other departments and agencies, the private sector, and the public.
 Operate a personal computer with word processing, spreadsheet, and database programs.
 
PHYSICAL DEMANDS
While performing this job, the employee is regularly required to walk; sit; use hands to handle objects; operate keyboards, tools, or controls; and make condition assessments. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Able to lift 20 pounds, and handle office equipment.
 
REQUIRED LICENSES OR CERTIFICATES:
Possession of a valid California driver’s license is required.
 
APPLICATION PROCESS
A completed Napa Valley Transportation Authority Employment Application must be received by NVTA Human Resources by 4:00 p.m., Friday, January 24, 2020. Additional information regarding the application, job description and benefits can be found online at http://www.nvta.ca.gov/careers. Application packets may also be requested in-person at the above address. Résumés will not be accepted in lieu of a completed application packet.
 
SELECTION PROCESS AND TENTATIVE SCHEDULE
All applications will be reviewed for minimum qualifications and only the best qualified will be invited to continue in the selection process. The selection process will consist of a practical/simulation exam (pass/fail), an oral interview, and a departmental interview. Tentative Schedule – Practical Exam and/or Oral Board – Week of February 3, 2020.
 
Other Important Information
It is important that your application show all the relevant education and experience you possess. Résumés submitted in lieu of an application will not be accepted. Applications will be rejected if incomplete.
 
If you believe you may need accommodations during the testing process, please contact Human Resources at (707) 259-8631. Requests for accommodations must be received within five (5) calendar days of the final filing date for the recruitment.
 
A completed NVTA application, along with any required documents to be submitted with your application (certifications, DMV printout, etc.), can be submitted by: (1) faxing to Human Resources at (707) 259-8638, (2) delivered/mailed to the Napa Valley Transportation Authority, Attention: Human Resources, 625 Burnell Street Napa, CA 94559 or (3) Email to: jobs@nvta.ca.gov