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Coronavirus

Masks are recommended, but no longer required, on all Vine Vehicles and at transit centers.

The safety of our riders and staff is our number one priority. We’re committed to upholding the safety standards outlined by the Bay Area Healthy Transit Plan, and the American Public Transportation Association’s Safety & Health Commitments Program. Both programs require high health and safety standards, which allow riders to confidently transfer between participating systems, knowing the same standards have been applied to all.

Here’s how we’re keeping you safe:

Free Rides to Vaccine Appointments

We’re offering a free ride to and from vaccine appointments, to help protect our community and support equitable COVID-19 vaccine distribution.

Enhanced Cleaning

We’re using a CDC-approved disinfectant nightly, to deep clean all vehicles. Crews spray disinfecting mist on all surfaces onboard the vehicles, let it sit for a few minutes to kill viruses, then scrub to remove any physical particles. They then repeat the process with high touch surfaces on the outside of the bus, like doors, door frames, and bike racks.

Physical Distancing

CDC guidelines indicate that the main source of coronavirus transmission is person-to-person contact. We’re running limited passenger loads to allow for social distancing. On-demand buses carry no more than 6 passengers at a time, regional and express buses carry no more than 12 passengers at a time. We’re also blocking off seats to promote physical distancing between passengers. Passengers are encouraged to sit as far apart as possible while riding the Vine.

Safe Boarding

We boarded passengers through rear doors March-August to ensure the maximum physical distance between passengers and drivers. In order to accomplish this, all fares were waived. As a result of enhanced safety measures, including the installation of driver barriers, front door boarding and fares resumed September 13.

Face Covering

Face coverings are required on our vehicles, at our bus stops, and at all of our facilities. Consistent with Napa County Health Order, riders under two and those with breathing difficulties are not required to wear a face covering.

Healthy Workforce

We’re working hard to keep our team safe and healthy. We provide PPE to our drivers and staff members, stagger office shifts whenever possible, and adhere to strict safety protocols at our facilities. Our staff is required to stay home if they’re sick, and encouraged to get tested often. We have also installed hand sanitizer stations for our drivers and staff, inside our transit facilities.

Visual Indicators

We have posted large signs onboard buses and at the transit center to reinforce social distancing guidelines and face covering requirements.