The safety of our riders and staff is our number one priority. We're committed to upholding the safety standards outlined by the Bay Area Healthy Transit Plan, and the American Public Transportation Association's Safety & Health Commitments Program. Both programs require high health and safety standards, which allow riders to confidently transfer between participating systems, knowing the same standards have been applied to all.
Here's how we're keeping you safe:
We're using a CDC-approved disinfectant nightly, to deep clean all vehicles. Crews spray disinfecting mist on all surfaces onboard the vehicles, let it sit for a few minutes to kill viruses, then scrub to remove any physical particles. They then repeat the process with high touch surfaces on the outside of the bus, like doors, door frames, and bike racks.
CDC guidelines indicate that the main source of coronavirus transmission is person-to-person contact. We're running limited passenger loads to allow for social distancing. On-demand buses carry no more than 6 passengers at a time, regional and express buses carry no more than 12 passengers at a time. We're also blocking off seats to promote physical distancing between passengers. Passengers are encouraged to sit as far apart as possible while riding the Vine.
We boarded passengers through rear doors March-August to ensure the maximum physical distance between passengers and drivers. In order to accomplish this, all fares were waived. As a result of enhanced safety measures, including the installation of driver barriers, front door boarding and fares resumed September 13.
Face coverings are required on our vehicles, at our bus stops, and at all of our facilities. Consistent with Napa County Health Order, riders under two and those with breathing difficulties are not required to wear a face covering.
We're working hard to keep our team safe and healthy. We provide PPE to our drivers and staff members, stagger office shifts whenever possible, and adhere to strict safety protocols at our facilities. Our staff is required to stay home if they're sick, and encouraged to get tested often. We have also installed hand sanitizer stations for our drivers and staff, inside our transit facilities.
We have posted large signs onboard buses and at the transit center to reinforce social distancing guidelines and face covering requirements. We also reinforce these ideas through weekly social media posts, and will continue to do so throughout the pandemic.
Here's how you can help:
Wear a Face Covering
According to the CDC, COVID-19 can be spread through respiratory droplets produced when an infected person coughs, sneezes or talks. Cover your mouth and nose when around others to reduce the spread. Face coverings are required on all Vine buses, at bus stops, and everywhere on NVTA property
Keep Your Distance
The CDC indicates that COVID-19 spreads mainly amony people who are in close contact for a prolonged period. Stay at least 6 feet away from others on buses, at bus stops, and anywhere on transit agency property. If possible, plan your trips during off-peak hours to avoid crowded vehicles.
Talking, singing, and other verbal activities increase the risk of COVID-19 transmission. Minimize talking while riding the bus, to help reduce the spread.
Keep Your Hands Clean
Frequent handwashing can help minimize the spread of COVID-19. Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use hand sanitizer that contains at least 60% alcohol.
Use a Low-Touch Fare Option
Minimizing the use of cash for fares helps reducke the spread of COVID-19 transmission. Use low-touch payment options, like a monthly pass, Hopthru, Token or Clipper, if possible.
Service on some routes has changed. Click here to verify service on your route.
Plan Your Trips Wisely
Use the MyStop app (available for Apple or Android) to check for crowds on Regional Routes 10, 11, 21 & 29 before you board. If possible, plan your trips during off-peak hours.
There is no need to check crowds on local routes. On-demand buses do not pick up more than six passengers.