The safety of our riders is our number one priority. We've committed to upholding the safety standards outlined by the Bay Area Healthy Transit Plan, which will allow riders to confidently transfer between participating systems, knowing the same high standards have been applied to all.
Here's how we're keeping you safe:
We're using a CDC-approved disinfectant nightly, to deep clean all vehicles. Crews spray disinfecting mist on all surfaces onboard the vehicles, let it sit for a few minutes to kill viruses, then scrub to remove any physical particles. They then repeat the process with high touch surfaces on the outside of the bus, like doors, door frames, and bike racks.
CDC guidelines indicate that the main source of coronavirus transmission is person-to-person contact. We're running limited passenger loads to allow for social distancing. On-demand buses carry no more than 6 passengers at a time, regional and express buses carry no more than 12 passengers at a time. We're also blocking off seats to promote physical distancing between passengers. Passengers are encouraged to sit as far apart as possible while riding the Vine.
We've boarded passengers through rear doors March-August to ensure the maximum physical distance between passengers and drivers. In order to accomplish this, all fares were waived. As a result of enhanced safety measures, including the installation of driver barriers, front door boarding and fares resumed September 13.
Face coverings are required on our vehicles, at our bus stops, and at all of our facilities. Consistent with Napa County Health Order, riders under two and those with breathing difficulties are not required to wear a face covering.
We're working hard to keep our team safe and healthy. We provide PPE to our drivers and staff members, stagger office shifts whenever possible, and adhere to strict safety protocols at our facilities. Our staff is required to stay home if they're sick, and encouraged to get tested often. We have also installed hand sanitizer stations for our drivers and staff, inside our transit facilities.
We have posted large signs onboard buses and at the transit center to reinforce social distancing guidelines and face covering requirements. We also reinforce these ideas through weekly social media posts, and will continue to do so throughout the pandemic.
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What can you do to prevent the spread of viruses like COVID-19?
- Wash your hands with soap and water (for a minimum of 20 seconds)
- Use hand sanitizer if you do not have access to soap and water
- Cover that cough! (cough into your elbow or a tissue, and discard of the tissue immediately)
- Avoid those who are sick / Stay home if you are ill
- Wear a mask when in public